Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-heater-repair-seattle.scoopsaga.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we, Water Heater Repair Seattle (referred to as “we,” “us,” or “the Company”), handle your data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered by Water Heater Repair Seattle. Please note that it does not extend to external platforms, applications, or services linked from our site, which have their own privacy policies.

Processing Activities

Our Privacy Policy guides your interactions when:

  • You use any of our applications or services as an authorized user.
  • You visit our website or access content through links on our pages.
  • We communicate with you via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data to enhance your experience and improve our services:

  • Account Information: Details associated with your user account, including usernames and passwords.
  • Payment Information: Credit/debit card details and billing addresses used for transactions.
  • Financial Information: Records of financial transactions made through our platform.
  • Purchase Information: Products or services you have purchased from us, along with related order details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  • Location Data: Information about your physical location when you interact with our geolocated services.
  • Feedback and Reviews: Comments, suggestions, or ratings you provide to help us improve.
  • Social Media Information: Data obtained through social media platforms (if connected to your account).
  • Product Interaction: Details on how you engage with our products, including usage patterns.

We collect this data through direct user input, automated tracking technologies, and information shared by third parties in accordance with their privacy practices.

Cookies Policy

Cookies are small text files stored on your browser to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  • Preference Cookies: Remembering user preferences to provide a personalized experience.
  • Analytics Cookies: Tracking website usage to improve our services, but do not identify individuals.

Users can manage non-essential cookie settings through our Cookie Manager.

Data Retention and Deletion

We maintain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize your data from our systems.

Security Measures

We implement robust security practices to safeguard your information:

  • Employing encryption for data in transit and at rest.
  • Engaging secure third-party processors to handle sensitive data.
  • Regularly reviewing and updating our security protocols.

Children’s Privacy

Water Heater Repair Seattle does not knowingly collect or target personal information from children under the age of 18. Our services are intended for adults, and we encourage parents to supervise their children’s online activities.

Your Rights (Data Subject Rights)

Depending on your location, you have specific rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Ask us to correct any inaccurate or incomplete personal information.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data if it is no longer necessary.
  • Data Portability: Receive a copy of your data in a structured format for use with another service.
  • Objection: Object to processing based on legitimate interests or consent.
  • Non-Discrimination: Be free from adverse decisions solely based on exercising your rights.

To exercise these rights, please contact our Data Protection Officer at the address provided below. We will respond to your request in accordance with applicable law.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it regularly.

Contact Us

For any inquiries, unsubscribe requests, or data-related questions, please reach out:

Email: [email protected]

Mailing Address: Water Heater Repair Seattle, Privacy Policy Inquiries, [Your Address]